Not every order can be perfect, and we understand this. We have tried to make our return policy fair for all involved. Any return or exchange must be initiated within 10 days of delivery. Any returns or exchanges as a result of a mistake on the part of Redline Blades will not be subject to any fees. 

Any and all "Seconds", used, pre-owned, clearance, or stated blemished items cannot be returned and are final-sale.

Exchanges

You are limited to one (1) exchange per order (this could be for part or all of the order) for a flat fee of $10 if your original order used free shipping. You will receive the value of the exchange back to you (minus fee) as store credit ONLY. You can then use this credit to shop for your exchange item.

Item(s) must be factory new and unused. If the item(s) has been used, carried, disassembled, etc., it is NOT eligible for a return or exchange.

Returns

ALL returns are subject to a 15% restocking fee + $10 if your original order had free shipping. Upon initiation of a return we will send you a pre-paid shipping label. It is your responsibility to securely pack the item(s) and ship it back to us. Once we receive the item(s) and determine it is in as-new condition, we will issue a refund to the original form of payment. 

If you choose to receive your refund as store credit there is no restocking fee, only the $10 flat fee for orders that shipped for free.

Items must be factory new and unused. If the item(s) has been used, carried, disassembled, etc, it is NOT eligible for a return or exchange.

"Defective" Items

All claims for defective item returns will be treated as an exchange for store credit. If you have an item with a legitimate defect, please see our exchange policy above. Items with legitimate and substantial defects are not subject to ANY return fees. However, we reserve the right to determine what is a reasonable level of defect to be eligible for this policy. Upon receipt of the returned item(s) we will determine if it meets the criteria for a “defect” return; if we determine the item(s) does not qualify as a defect return, it will be treated as a normal return or exchange based on customer preference (with associated fees), or returned to the customer at their expense.

Any defects must be clearly described before returning the product(s).